Rhode Island Energy (RIE) filed a distribution rate review proposal with the Rhode Island Public Utilities Commission.
The proposal aims to align electric and gas distribution rates with the cost of delivering safe and reliable energy services.
Key focus areas include system reliability investments, customer experience enhancements, and affordability measures.
System Reliability Investments
Upgrades to aging electric and gas infrastructure, including gas pipe replacements and electric grid modernization.
Customer Experience Enhancements
Investments in a new billing system, improved self-service tools, and increased staffing for better customer service.
Affordability Measures
Redesigned low-income discount rate offering deeper targeted support without increasing costs for other customers.
- RIE's proposed rate review is driven by rising costs due to inflation, supply chain challenges, and regulatory requirements.
- If approved, new base distribution rates could have varying impacts on residential customers, with estimated increases in monthly bills for electric and gas heating users.
- RIE is committed to helping customers manage bills through energy-saving programs and financial assistance.
Rhode Island Energy's rate review proposal focuses on balancing the costs of delivering energy services with customer affordability, aiming to maintain reliable service while supporting those in need.