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LivePerson Successfully Closes Strategic Refinancing, Strengthening Balance Sheet and Accelerating Path to Positive Cash Flow

LivePerson (LPSN) | September 15, 2025

By Kevin Allen

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LivePerson, Inc. has successfully completed a strategic refinancing, improving its financial position.

The company's efforts to deleverage the balance sheet and capture debt discount have strengthened its foundation.

With proactive adjustments to the cost structure, LivePerson is poised to achieve positive cash flow in 2026.

Strengthens the Balance Sheet

The refinancing has materially deleveraged the company by $226 million, benefiting equity holders.

Accretive to Shareholders

Capturing a significant $181 million debt discount directly benefits all shareholders.

Extends Debt Maturities

The refinancing provides financial certainty by extending debt maturity profile to December 2029.

  • The successful refinancing marks a significant milestone in LivePerson's journey towards profitability.
  • Proactive adjustments to the cost structure and workforce optimization have enhanced financial stability.

With the completion of the refinancing, LivePerson is well-equipped to execute its strategic vision and deliver value to shareholders and customers.