Brookdale Senior Living Inc. announces the appointment of Mary Sue Patchett as Chief Operating Officer, effective December 1st.
Patchett, with 40 years of senior living experience, previously served as Interim Executive VP and played a key role in redesigning Brookdale's regional operations structure.
The new regional model aims to enhance decision-making proximity to residents and operational agility for the nation's largest senior living provider.
Experienced Leadership
Mary Sue Patchett brings over 40 years of senior living operational experience to her new role as COO of Brookdale.
Strategic Restructuring
Patchett helped redesign and implement Brookdale's regional operating structure during her interim position, focusing on operational excellence and local community tailoring.
Operational Focus
As COO, Patchett oversees six regional VPs and key operational leaders, driving a customer-centric approach and operational efficiency.
- Mary Sue Patchett's appointment signals Brookdale's commitment to operational excellence and customer-centric care.
- The new regional operating model is expected to improve responsiveness, agility, and customization of services to local communities.
With Mary Sue Patchett's wealth of experience and strategic leadership, Brookdale aims to enhance its operational performance and continue enriching the lives of seniors and their families under her guidance.